MBA Series is an interactive tool for learning the fundamental skills important in modern business world. It is aimed to help you understand every key concept to become a competitive professional.
We have put together the best ideas about customer service. Our product will help you to dive into the realm of managerial success by learning the art of customer commitment.
Written for customer service representatives and MBA students the app provides:
Written for customer service representatives and MBA students the app provides:
- rich knowledge base
- unique ideas and thoughts of best professionals in the field
- simple and easy quiz for self-assessment
- possibility to mark the most valuable information as Favorite
- possibility to group information adding your personal Tags
- continuous use, thus no Internet connection is required
Buy 25 Most Valuable Ideas in Customer Service
on the App Store for $4.99 (US) |
25 Most Valuable Ideas in Customer Service
Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales, because consumers might take their business to a competitor. Good customer service involves developing bonds with customers, hopefully leading to long-term relationships. It creates advantages for both customers and the business alike. Customers benefit because the business is providing a service that meets their needs. The business benefits because satisfied customers are likely to be repeat customers. They will stay with the business. |
Buy 25 Most Valuable Ideas in Project Management
on the App Store for $4.99 (US) |
25 Most Valuable Ideas in Project Management
Project management is a carefully planned and organized effort to accomplish a successful project. A project is a one-time effort that produces a specific result, for example, a building or a major new computer system. Project management, then, is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. Our product will help you to learn more about present and future of project management! You will acquire further understanding of the responsibilities of leadership and become better prepared to apply this knowledge to the project environment! |